Contacter le support
Obtenez de l’aide rapidement De la bonne personne.
Choisissez votre canal et nous vous orienterons vers le bon spécialiste. Pour les questions de vente ou de partenariat, consultez /contact/.
Best for license issues, technical questions, and non-urgent troubleshooting with logs/screenshots.
support@qubyx.com// First response < 1 business day
Support form
Share your product, operating system, and issue details using the form below.
Open a support ticketDedicated CSM
Enterprise customers have a named Customer Success Manager and SLA-defined response.
Assigned at contract signing
// SLA-defined · 24/7 tier available
// Open a support ticket
Send us the specifics.
Include product version, OS, sensor model, and a description of what you’re seeing — the more detail, the faster we resolve.
// BEFORE YOU FILE
- — Check documentation for setup & common workflows.
- — Try the latest installer from /downloads/.
- — Note your license key (omit for security).
// Hours & regions
| Region | Business hours | Languages | |
|---|---|---|---|
| Americas (HQ) | Mon–Fri 9-18 EST | support@qubyx.com | EN |
| EMEA | Mon–Fri 9-18 CET | eu-support@qubyx.com | EN · DE |
| APAC | Mon–Fri 9-18 KST | apac-support@qubyx.com | EN · 한국어 |
