{"id":12558,"date":"2024-12-09T06:29:19","date_gmt":"2024-12-09T06:29:19","guid":{"rendered":"https:\/\/qubyx.com\/conditions-generales\/"},"modified":"2025-12-15T18:52:12","modified_gmt":"2025-12-15T18:52:12","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/qubyx.com\/fr\/conditions-generales\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12558\" class=\"elementor elementor-12558 elementor-8025\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6db08564 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"6db08564\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6696c3bf\" data-id=\"6696c3bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-15ea09a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15ea09a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-672ab554\" data-id=\"672ab554\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63b1036 elementor-widget elementor-widget-heading\" data-id=\"63b1036\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remboursements et conditions g\u00e9n\u00e9rales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-123f8113 elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"123f8113\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/qubyx.com\/fr\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Domicile<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"25\" viewBox=\"0 0 24 25\" fill=\"none\"><path d=\"M16.0002 12.5001C16.0009 12.6317 15.9757 12.7621 15.926 12.884C15.8762 13.0058 15.8029 13.1166 15.7102 13.2101L9.71019 19.2101C9.52188 19.3984 9.26649 19.5042 9.00019 19.5042C8.73388 19.5042 8.47849 19.3984 8.29019 19.2101C8.10188 19.0218 7.99609 18.7664 7.99609 18.5001C7.99609 18.2338 8.10188 17.9784 8.29019 17.7901L13.5902 12.5001L8.30019 7.21006C8.13636 7.01876 8.05075 6.77268 8.06047 6.52101C8.07019 6.26933 8.17453 6.03059 8.35262 5.8525C8.53072 5.6744 8.76946 5.57007 9.02113 5.56035C9.27281 5.55063 9.51888 5.63623 9.71018 5.80006L15.7102 11.8001C15.8949 11.9863 15.9991 12.2377 16.0002 12.5001Z\" fill=\"white\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Remboursements et conditions g\u00e9n\u00e9rales<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18b1d789 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18b1d789\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ca05451\" data-id=\"5ca05451\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-48b58a2d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48b58a2d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1f93f84\" data-id=\"1f93f84\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d18d21b elementor-widget elementor-widget-heading\" data-id=\"d18d21b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Accord l\u00e9gal entre vous et QUBYX Limited\n (QUBYX)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29623da2 forbidden elementor-widget elementor-widget-text-editor\" data-id=\"29623da2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Remboursements<\/strong><br>Des remboursements sont disponibles pour les achats de logiciels \u00e0 condition que la licence logicielle ne soit pas enregistr\u00e9e. Si vous avez achet\u00e9 un produit logiciel QUBYX mais n\u2019avez pas enregistr\u00e9 la licence, vous \u00eates \u00e9ligible \u00e0 demander un remboursement complet. <\/p><p><strong>\u00c9ligibilit\u00e9<\/strong><br>Pour \u00eatre \u00e9ligible \u00e0 un remboursement, vous devez soumettre votre demande dans les 30 jours suivant la date d\u2019achat. Veuillez fournir une preuve d\u2019achat et vous assurer que la licence du logiciel reste non enregistr\u00e9e. Processus<br>Pour initier un remboursement, veuillez contacter notre service client avec les d\u00e9tails de votre achat. Une fois v\u00e9rifi\u00e9, nous traiterons votre remboursement rapidement.   <\/p><p><strong>Politique de r\u00e9initialisation des licences<\/strong><br>Conscients que des probl\u00e8mes techniques peuvent survenir, QUBYX propose un service de r\u00e9initialisation de licence sous les conditions suivantes :<\/p><p><strong>P\u00e9riode<\/strong><br>Les num\u00e9ros de licence peuvent \u00eatre r\u00e9initialis\u00e9s dans les deux premi\u00e8res ann\u00e9es suivant la date d\u2019achat initiale.<\/p><p><strong>Limite<\/strong><br>Chaque num\u00e9ro de licence est \u00e9ligible \u00e0 un maximum de deux r\u00e9initialisations au cours de cette p\u00e9riode de deux ans.<\/p><p><strong>Demande<\/strong><br>Pour demander une r\u00e9initialisation de licence, veuillez contacter notre \u00e9quipe support avec vos coordonn\u00e9es et la raison de la r\u00e9initialisation. Notre \u00e9quipe vous accompagnera tout au long du processus.<br>Veuillez noter : ces politiques sont susceptibles d\u2019\u00eatre modifi\u00e9es. Les clients sont encourag\u00e9s \u00e0 relire p\u00e9riodiquement les termes et conditions.  <\/p><h3>Conditions d\u2019utilisation<\/h3><p><strong>Acc\u00e8s et utilisation<\/strong> Votre acc\u00e8s et votre utilisation du site web de QUBYX constituent l\u2019acceptation de cet accord. En acc\u00e9dant, naviguant et\/ou utilisant le site, vous confirmez avoir lu, compris et accept\u00e9 les termes et conditions sans limitation ni condition. Si vous n\u2019\u00eates pas d\u2019accord, veuillez vous abstenir d\u2019utiliser le site.  <\/p><p><strong>Droits d\u2019auteur<\/strong> Tous les documents sur le site QUBYX appartiennent \u00e0 la propri\u00e9t\u00e9 intellectuelle de QUBYX ou du cr\u00e9ateur original. Ces documents ne peuvent \u00eatre copi\u00e9s, reproduits, distribu\u00e9s, republi\u00e9s, t\u00e9l\u00e9charg\u00e9s, affich\u00e9s, publi\u00e9s ou transmis sous quelque forme que ce soit (par exemple, \u00e9lectronique, m\u00e9canique, photocopie ou enregistrement) sans autorisation \u00e9crite pr\u00e9alable de QUBYX, sauf cas express\u00e9ment autoris\u00e9 dans ce contrat. <\/p><p><strong>Responsabilit\u00e9<\/strong> QUBYX ne garantit pas que l\u2019utilisation des documents sur son site ne portera pas atteinte aux droits des tiers. De plus, QUBYX se niente de toute responsabilit\u00e9 en cas d\u2019erreurs, d\u2019omissions ou d\u2019inexactitudes dans le contenu de son site. <\/p><p>En aucun cas QUBYX, ses agents, partenaires ou affili\u00e9s ne seront responsables de tout dommage direct, accessoire, cons\u00e9quent, indirect, sp\u00e9cial, exemplaire ou punitif r\u00e9sultant de l\u2019acc\u00e8s, de l\u2019utilisation ou de la navigation sur le site QUBYX. Ces exclusions incluent, sans s\u2019y limiter, la perte de donn\u00e9es, le profit ou les co\u00fbts associ\u00e9s \u00e0 la r\u00e9paration ou \u00e0 la correction d\u2019\u00e9quipement. <\/p><p>Certaines juridictions n\u2019autorisent pas l\u2019exclusion ou la limitation des dommages accessoires ou cons\u00e9cutifs. Dans de tels cas, ces limitations peuvent ne pas s\u2019appliquer enti\u00e8rement \u00e0 vous. <\/p><p>Avertissement de garantie Le site QUBYX est fourni \u00ab tel quel \u00bb, sans aucune garantie, qu\u2019elle soit expresse ou implicite. Cela inclut, sans s\u2019y limiter, les garanties de commercialisation, d\u2019aptitude \u00e0 un usage particulier ou de non-contrefa\u00e7on. <\/p><p>QUBYX se d\u00e9nonce \u00e0 toute responsabilit\u00e9 pour les dommages caus\u00e9s par des virus ou d\u2019autres composants nocifs pouvant affecter votre ordinateur, votre logiciel ou vos donn\u00e9es lors de votre interaction avec le site QUBYX.<\/p><h3>Mandats suppl\u00e9mentaires<\/h3><p><strong>Droits restreints :<\/strong> Le contenu du site QUBYX est soumis \u00e0 des droits restreints. Toute utilisation, duplication ou divulgation par le gouvernement est soumise aux restrictions applicables, qui reconnaissent les droits de propri\u00e9t\u00e9 de QUBYX. <\/p><p><strong>Actions interdites :<\/strong> Vous ne pouvez pas mettre en miroir une partie du contenu du site QUBYX sur un autre serveur sans autorisation expresse.<\/p><p><strong>Prix et informations techniques :<\/strong> Tous les prix affich\u00e9s sur le site QUBYX sont susceptibles d\u2019\u00eatre modifi\u00e9s sans pr\u00e9avis. De m\u00eame, les informations techniques sont soumises \u00e0 jour sans pr\u00e9avis. <\/p><p><strong>R\u00e9visions :<\/strong> QUBYX peut r\u00e9viser ces conditions \u00e0 tout moment en mettant \u00e0 jour cette page. En continuant \u00e0 utiliser le site QUBYX, vous acceptez d\u2019\u00eatre li\u00e9 par les termes et conditions les plus r\u00e9cents. Veuillez consulter cette page p\u00e9riodiquement pour les mises \u00e0 jour.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Remboursements et conditions g\u00e9n\u00e9rales Domicile Remboursements et conditions g\u00e9n\u00e9rales Accord l\u00e9gal entre vous et QUBYX Limited (QUBYX) RemboursementsDes remboursements sont [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12558","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/qubyx.com\/fr\/wp-json\/wp\/v2\/pages\/12558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qubyx.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qubyx.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qubyx.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qubyx.com\/fr\/wp-json\/wp\/v2\/comments?post=12558"}],"version-history":[{"count":1,"href":"https:\/\/qubyx.com\/fr\/wp-json\/wp\/v2\/pages\/12558\/revisions"}],"predecessor-version":[{"id":12562,"href":"https:\/\/qubyx.com\/fr\/wp-json\/wp\/v2\/pages\/12558\/revisions\/12562"}],"wp:attachment":[{"href":"https:\/\/qubyx.com\/fr\/wp-json\/wp\/v2\/media?parent=12558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}