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The support representative will be able to handle your issue much more quickly and efficiently if you include the following information in your message to us:

  • product version
  • computer (Mac or PC)
  • operating system
  • graphics card
  • measurement device (name and model)


Get the higher priority assistance with PerfectLum Maintenance Plan for 3 years and PerefectLum Maintenance Plan for 5 years.

Maximum file size: 100 MB

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